To help you as fast as possible we have gathered the most frequently asked questions here.
How to check-in?
Slagsta: Check-in is at 7-Eleven / Shell next to the hotel and starting at 4PM to 11PM.
Rotebro: In Rotebro you check in yourself through a check-in machine, this is also where you get your key. We send out a text message with the access code and your booking reference on arrival day.
You are always welcome to check-in with our staff in the reception during opening hours.
We are also providing 24/7 service by phone.
What is the check-out time on the day of departure?
Check-out is until 10 AM on the day of departure. Leave the keys at the reception or in the express check-out box available at the reception.
How can I pay?
Payment is always made before arrival via a payment link, which we send by email or by swish. It is not possible to pay upon arrival. We accept most credit cards types except American Express.
If you book as a company you can pay by invoice, contact our Corporate Sales on 010-762 47 13 if this option is desired.
What is included in the price?
The price includes electricity, water, Wi-Fi, cleaning 1 time per week including bedlinens and towels. Free access to the laundry room and garbage room. It also includes admission to the gym on the sights. Guests must pick up gym cards at the reception to get access to the gym. In Rotebro & Rotebro Station the price also includes Smart TV in all apartments.
We would like to make a reservation for our company?
About 85% of our guests are corporate. If you would like to know more about corporate rates or if you are in need of many apartments, please contact our Corporate Sales at 010-762 47 13 for a quotation.
What if I do not find an available apartment on the website on the dates I want?
The apartment type I’m looking for is not available on the website?
Can I rent a storage at the hotels?
Slagsta: Yes, there are storages to rent during your stay with us.
Rotebro & Rotebro Station: Not available at the moment.
Is there parking outside the hotels?
Slagsta: It’s 3 hours of free parking outside the hotel. The cost is 35kr per day or 175 per week. Machines are available outside Shako Mako, by NetonNet and by Fågelviksvägen 7. You must also print out a ticket for the 3 free hours.
Rotebro: There is parking for a cost of about 8 SEK / hour. The machine is available at the roundabout opposite the hotel. We could also offer monthly permits for 1050 SEK/month.